Integration Support Analyst

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

The primary responsibility of an Integration Support Specialist is to provide post go-live support for HireRight integration partners, Clients, and internal teams.

• Work independently to coordinate and solve complex technical data communication and integration issues.
• Work from ticket queue and take ownership of items
• Analyze Integration Technical Issues; track path to closure
• Work with Development, providing steps to reproduce possible defects
• Create documentation for future reference, training and support purposes.
• Provide customers and internal teams with support on technical integration issues.
• Communicate with external customers to clarify integration failures as needed to resolve

• Ability to learn within a fast-paced environment
• Basic knowledge of XML, Network Infrastructure
• OpTool knowledge
• Working knowledge of Microsoft Office Products, Database operations, Logfile review
• Experience tracking items and owning issues
• Demonstrated problem-solving skills to troubleshoot data flow processes.
• Must be able to handle multiple projects at one time and be results-oriented.
• Must work well both independently and in a team environment. Must be a self-starter.
• Excellent verbal and written communication skills required.

Education:  High School diploma or GED required.

HireRight offers a competitive benefit package which includes:

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!
• All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
  
  
  

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.