DHS Data Coordinator (Bilingual)

Job Locations CA-ON-Toronto
ID
2025-5817
Category
Operations
Position Type
Regular Full-Time

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

 

  • Must be fully bilingual in English & French
  • Must be in Ontario

 

 

Overview

 Data Coordinator I will be responsible for processing and managing data and
information provided as part of the delivery of Drug and Health Screening
Services. Interacts with various clients and vendors to facilitate timely resolutions and
escalate issues as needed. Works cross-functionally with other departments in the organization

Responsibilities

 

  • Strong data entry both alpha and numeric
  • Strong attention to detail
  • Schedule/coordinate drug and health screening services requested by clients
    via work queue
  • Ability to follow NON-DOT and DOT Internal, State and Federally regulated
    guidelines as they pertain to drug and health screening services
  • Communicate internally and externally with clients and vendors
    Liaison between clients and vendors
  • Ensure prompt and accurate response to clients-specific issues
  • Follow up on all requests to completion keeping client informed
  • Inbound and outbound calls / phone queue
  • Ability to meet weekly productivity standards
  • Continuous client and vendor education
  • Quickly learn job specific software
  • All other duties as assigned

 

Qualifications

  • High School diploma or GED required
  • Must be fully bilingual in English & French
  • Data Entry
  • Customer service phone skills
  • Attention to Detail
  • Ability to meet weekly productivity standards
  • Previous work experience in office environment preferred

What do we offer

HireRight offers a competitive benefit package which includes:

  • Extended health benefit program if eligible (Comprehensive Medical (including Vision Care) and Dental Plan, Life Insurance, AD & D, Travel Medical and an Employee Assistance Plan)
  • Option of enrolling in the Company Group RRSP
  • Ontario Employment Standards Act leave & vacation
  • Business Casual Attire
  • Generous Referral Program
  • Employee Discounts and Rewards
  • And much more!
  • All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.


HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.

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