Supervisor, Credit and Collections

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

The Supervisor, Collections and Credit will lead a team of Collectors providing service to a variety of clients.

• Support and leadership for Americas Collections Team
• Attending regular and ad hoc calls with Customers regarding outstanding balances 
• Escalation and resolution of Collections problems
• Leading internal calls  with Account Managers, Account Directors, Senior Management and Client Relations Teams
• Reviewing ageing reports, identyfying top debtors and conducting bad debt analysis
• Collections closing activities
• KPIs analysis and follow up
• Meetings with customers to resolve past due issues
• Partake in internal and external audit requirements
• Partake in outside collections process
• Participation in Collection Process Improvement projects

Education & Experience:

• Preferable Degree in one of the following: Finance  Accounting  Administration or Economics
• Intermediate Excel knowledge is required
• Basic accounting knowledge is an advantage
• Experience with Microsoft Office Applications is required
• Experience with ERP Systems is an advantage
• Great customer service skills are a must have

Preferred Qualifications:

• 3- 5 years in collections handling enterprise accounts 
• Experience in leading your own team
• Experience in cooperation with internal teams 

Knowledge/Skills/Abilities:

• Leadership
• Negotiation
• Problems resolution
• Time management
• Connect with multicultural business partners
• Good communication skills in all levels

HireRight offers its employees a competitive salary, permanent contract and a comprehensive package of benefits. From day one you will receive a training plan to get you on board quickly. Additionally, we offer:

HireRight offers a competitive benefit package which includes:

• Medical

• Dental

• Vision

• Paid Life/AD&D Insurance

• Voluntary Life Insurance

• Short & Long Term Disability

• Flexible Spending Accounts

• 401K

• Generous Vacation and Sick Program

• 10 Paid Holidays

• Education Assistance Program

• Business Casual Attire

• Generous Referral Program

• Employee Discounts and Rewards

• And much more!

• All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
  
  
  

Please submit resume/CV in English. Please be informed that the company does not provide a visa sponsorship.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.