Client Relationship Specialist

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

The Client Relationship Specialist is a junior role designed as a development path into Account Management. The position provides operational and relationship support to existing clients while assisting the AM team in maintaining strong engagement, service continuity, and overall client experience. This role plays an important part in supporting day-to-day client interactions, coordinating internal execution, and helping ensure consistent follow-through across accounts.

This is a hybrid role (3 days onsite per week) in our Mexico City office.

• Support ongoing client requests and operational needs across assigned accounts.
• Assist with reporting, coordination, and follow-ups to ensure timely client delivery.
• Maintain consistent client communication and engagement cadence.
• Support the Account Management team in identifying and executing expansion opportunities within existing accounts.
• Coordinate internally with delivery, operations, and support teams to ensure execution.
• Contribute to maintaining high levels of client satisfaction and account stability.

• 1–3 years of experience in account coordination, customer success, or similar roles.
• Strong communication and organizational skills.
• Ability to work across multiple stakeholders and internal teams.
• Native Spanish and strong English communication skills; Portuguese is highly valued.

Requirements

• Education: Bachelor's degree (Business Administration, Law, Human Resources preferred).
• Languages: Native Spanish speaker, fluent in English; Portuguese is preferred.
• Experience: minimum of 2 years in a similar role required
• Tech Skills: Experience with CRMs (Salesforce).

Please submit resume/CV in English.

Additional Benefits Include:

• Christmas Bonus
• Additional Holidays: Holy Thursday & Friday, Mother’s Day, Day of the Dead and Virgin of Guadalupe.
• Food Voucher + Meal Bonus
• Saving Fund
• Generous Vacation Program
• Monthly Teleworking support
• Insurance for major medical expenses
• Generous Referral Program
• Professional Growth
  
  

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.