Job Listings

The Director of Customer Service Operations is responsible for all customer service operational support and will oversee the customer service training and development team, the customer service quality assurance team, the workforce management team, and the continuous improvement program team. This leader will serve as a transformational change agent, focused on enhancing the end-to-end customer experience and driving operational efficiency in our customer service department. The ideal candidate has deep experience working across operational and technology functions to design and implement systems, processes and tools that deliver excellent customer support and will excel in workforce planning, customer service operations, strategy development, analytics, and the...

We are currently seeking an experienced professional to join HireRight’s Contracts team and provide support drafting and negotiating various standard and non-standard commercial agreements with HireRight’s customers, vendors, and strategic partners. This individual will work on a variety of matters in support of the organization’s North American and expanding global business.  This position will report to the Managing Counsel and will be located in our Nashville HQ office downtown (hybrid 3 days in office).

The Senior Software Development Engineer in Test Automation is a position that combines skills in design; development; testing and quality assurance. Working as a senior software development engineer in test require computer science skills, communication skills and time management. The Senior Software Development Engineer in Test is a computer industry professional who can design, build and configure test automation infrastructure

HireRight is looking for a Senior Product Manager for our Applicant Center 3 (AC3) team. The AC3 team believe in creating safe, trustworthy and inclusive communities and ​enables our customers to achieve this by providing the most accurate, fast, comprehensive and up to date insights of their current and future worker's digital presence​. This is a strategic product team within the organization and their work powers the best background screening and monitoring business in the industry. ​  

The Recruitment Coordinator aids with and facilitates the human resource processes at all Americas business locations.

The Supervisor of Operations is responsible for the daily production of a team of employees whose primary responsibilities include entering and reviewing reports for accuracy to ensure that the company’s quality assurance standards and client guidelines are continuously met.   This Supervisor role is to lead the Court Records Investigation Specialist Team. Experience in Public Records Research or Court House is preferred.

Role Purpose:   Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as French.   Verification's Researchers will be ensuring a first class Customer and...

The Program Manager within the Enterprise Project Management Office (ePMO) will play a strategic role in supporting the Director of ePMO by overseeing the implementation of initiatives that comprise multiple projects, technology implementations, and cross-functional change management. This role involves ensuring optimal program delivery, adherence to governance standards, and effective change management across complex, multi-faceted initiatives. The Program Manager will be responsible for coordinating with various teams, managing program timelines, and delivering impactful results aligned with enterprise objectives.

The Senior D365 Specialist is responsible for working with finance and accounting stakeholders to enable and test new capabilities, provide direct feedback to the team on areas for application improvement, work with developers and testers on enhancements, and identify, troubleshoot, and resolve production issues. In this role, you will also lead discovery workshops and implementations around new D365 capabilities and related initiatives.

As Lead Cloud Engineer you will be part of a cross-matrixed team responsible as an individual contributor, bridging the gap between application development and IT operations teams by owning and driving cloud infrastructure, code deployments, continuous integration, and production support in an Agile Method.     

Role Purpose:   Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and inputting the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry level and more experienced Researchers, as well as Verifications conducted in English, as well as French.   Verification's Researchers will be ensuring a first class Customer and...

This role will diagnose, triage, and escalate reported issues to appropriate teamsutilizing in-depth product knowledge. The role will

The Director of Product Management plays a key role in leading a team to drive vision and growth for SaaS and PaaS based Product platforms including Connect, Enterprise, Professional and Express. This is to ensure we maintain our market leading position and provide superior user experience that delights end user

The Enterprise Data Architect is responsible for designing, implementing, and maintaining the overall data architecture of the organization. This role involves creating a comprehensive data strategy to support the business's strategic goals, ensuring data consistency, integrity, and availability across various systems. The ideal candidate will have extensive experience in data architecture, data modeling, and data management, with a strong understanding of business intelligence (BI), data analytics, lakehouse architectures, and technology.

We are seeking a GTM Insights Strategist to drive analytical rigor and deliver actionable insights that directly impactour revenue performance

The Senior Manager, Total Rewards is responsible for designing, implementing and managing compensation, benefits and recognition programs to attract,

Reporting to the Operations Manager, you will be responsible for leading your team to effectively achieve department’s objectives.  You will be managing, motivating and driving the performance of your team to ensure that KPI’s are met to a high standard.  The successful candidate will be responsible and accountable for the output of the team’s performance and will manage a team of 15 Researchers.  The successful candidate should also be able to work autonomously, demonstrate a positive, ‘can do’ and solutions...

The Customer Training Specialist works in a team environment to design, develop and conduct training and create educational resources that meet the requirements and needs of HireRight’s external clients and end users. This position will work collaboratively across the organization to recommend, design, and deliver learning solutions that will empower customers to effectively utilize HireRight products and services.

HireRight is seeking a Senior Product Designer to transform customer needs into innovative and user-friendly designs. As a Senior Product Designer at HireRight, you will be a creative advocate for users, effectively communicating your ideas and insights while collaborating with product managers, marketers, and developers. This role encompasses the entire user experience lifecycle, including research, journey mapping, concept ideation, prototyping, creating detailed graphical user experience design solutions, validation research, analytics review, and ensuring cohesiveness that drives revenue.

We are seeking a dynamic and highly strategic Director of Revenue Enablement to establish and oversee the enablement function (onboarding, functional training and continuous development) for all Go-to-Market teams with a focus on the Sales, Pre-Sales roles, and Account Management team.  This role will be responsible for driving cohesive, organization-wide enablement strategies, developing performance-driven programs, and ensuring the seamless alignment of all teams involved in complete revenue lifecycle.    The Director of Revenue Enablement will develop and...

This position reports to and works closely with the VP, FPA to develop the appropriate data and conduct the analysis that the business leaders can use to continue to drive the business forward. The Director will play a key role in identifying and putting in place the essential business decision models.   This is a hybrid role (3 days onsite) in our Nashville, TN office.

The Sales Enablement Training Manager creates and maintains talent development partnerships across the employee lifecycle supporting Go to Market teams with a focus on the Sales, Pre-Sales roles, and Account Management team (onboarding, functional training...

The Sales Enablement Trainer creates and maintains talent development partnerships across the employee lifecycle supporting Go to Market team with a focus on the Sales and Account Management team (onboarding, functional training and continuous development). The Sales Enablement Trainer will develop and deliver world-class learning programs that uplevel capabilities for our Global Sales and Account Management teams, enhance sales culture, and improve sales productivity. This role will focus on leading sales training design and development to ensure individuals are equipped with the knowledge and...

The Sales Engineering Manager will serve as a player-coach, managing a global team of Sales Engineers while also acting as a high-impact resource, delivering consulting, best-practice guidance, and strategic insights to our largest prospects and customers. Additionally, this role will develop tools and methods that our mid-size and smaller clients can leverage to drive revenue growth and achieve industry leadership. As the leader of the Sales Engineering team, you will be responsible for upskilling all team members, creating shadowing opportunities for junior staff to learn from senior team members, and providing continuous performance and skills development feedback. You will also drive the evolution of how Sales Engineers support the...